1-. When everything is working fine. Someone will decide to try some testing.

2-. Unannounced tests will fail miserably and no one will know who approved such testing.

3-. When nothing can go worse. The network… will fail.

4-. When nothing else is working. The telephone lines to helpdesk, Will

5-. Users will always lie but they have the right to be wrong.

6-. You have no right to make mistakes.

7-. Beware if a user's call starts with " I haven't done a thing but ...."

8-. If you have 2 remote servers with similar names/codes and you have to halt one of them. You will halt the wrong one.

More to come soon……………